Caring for the Community
Since 2005
Two decades of trusted pharmaceutical care, built on expertise, empathy, and an unwavering commitment to your health.
From a Small Dispensary to a Trusted Name
What started as a small neighbourhood dispensary in 2005 has grown into one of the most trusted pharmacies in the region — serving thousands of families with the same personal touch we began with.
Founded by Mr. Noel Gatenby, Nelgates was built on a simple belief: every patient deserves to be seen, heard, and cared for — not just medicated.
Our Mission, Vision & Values
Every decision we make is guided by three core principles that have been at the heart of Nelgates from day one.
To provide accessible, high-quality pharmaceutical care that genuinely improves the health and quality of life of every person we serve.
To be the most trusted community pharmacy — a place where every patient feels valued, understood, and confident in their care.
Integrity, compassion, excellence, and accountability. These aren't just words — they guide every interaction we have with patients.
Meet Our Expert Team
Our pharmacists and staff are passionate professionals who treat every patient like family.
Over 25 years in clinical pharmacy. Passionate about community health and patient education.
Specialises in chronic disease management and medication therapy reviews for complex patients.
Expert in prescription processing and the friendly face that greets you every morning at the counter.